1. Overview
This Privacy Policy explains what information KeyLeakz ("we", "us", "our") collects when you use the website at keyleakz.vip, our Discord server, our Telegram channel, and related services (the "Service"), how we use that information, and the choices you have. We collect only what we need to operate.
2. Information We Collect
- Account & contact information: Email address (when you contact support), Discord user ID, and Telegram user ID for the purpose of granting and managing access.
- Payment information: Processed exclusively by our third-party payment partner, vipgoon.com, and the underlying card and crypto processors they use. We do not store, see, or have access to your full card number, CVV, or banking details.
- Usage data: Standard server diagnostics including IP address (briefly, for fraud and abuse prevention), browser type, referring URL, and timestamps. Within Discord and Telegram we may also process basic activity data (e.g. command usage, role assignment) to operate features such as the search command and the invite tracker.
- Cookies: The website uses essential cookies for basic site function. We do not use cross-site advertising trackers.
3. How We Use Your Information
- To provide, maintain, and improve the Service
- To process payments, manage subscriptions, and grant access to paid tiers
- To operate Discord and Telegram features such as role assignment, invite tracking, and the search command
- To respond to support requests
- To detect and prevent fraud, abuse, account sharing, and security incidents
- To comply with applicable law and to enforce our Terms
4. How We Share Information
We do not sell your personal information. We share information only in these limited circumstances:
- Payment processors: Information necessary to complete your purchase is shared with vipgoon.com and its underlying processors. Their use of your information is governed by their own privacy policies.
- Platform providers: Discord and Telegram process the data necessary to operate their platforms when you interact with us there.
- Service providers: We may use trusted infrastructure providers (e.g. server hosting, email delivery) who process information solely on our behalf.
- Legal requirements: We may disclose information if required by law or valid legal process, or to protect the rights, safety, or property of KeyLeakz, our users, or others.
5. Data Retention
We retain account and subscription records for as long as your subscription is active and for a reasonable period afterward to handle support requests and legal obligations. Diagnostic and abuse-prevention logs are retained on a rolling, time-limited basis. You may request deletion at any time by contacting support@keyleakz.vip; some records may be retained where required by law or for legitimate business reasons.
6. Data Security
We use commercially reasonable technical and organizational measures to protect the information we hold, including encrypted connections (SSL/TLS) on the website and access controls on our internal systems. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Your Choices
- Access & correction: Request a copy or correction by emailing support@keyleakz.vip.
- Deletion: Request deletion of your data, subject to retention requirements above.
- Cookies: Configure your browser to refuse or alert on cookies. Essential site features may not work without them.
- Cancellation: Cancel your subscription at any time through vipgoon.com.
8. Children
The Service is not intended for, directed to, or designed for individuals under 18. We do not knowingly collect information from minors. If you believe we have inadvertently collected information from a minor, contact us at support@keyleakz.vip so we can delete it.
9. International Users
By using the Service, you understand that your information may be transferred to and processed in countries other than the one in which you reside. Where applicable law gives you specific rights regarding your information, you may exercise those rights by contacting us at the address below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last Updated" date above. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.
11. Contact
Questions or requests about this Privacy Policy? Reach out at support@keyleakz.vip.